One Source Partners LLC

Front and Centre in this great American economy is innovation & technology led by venture capital backed start-ups creating and delivering the world of tomorrow & beyond. One can only imagine how this will continue to shape our lives in the years to come.

However, from time to time, not everything goes according to plan, and this is where a partnership with OSP further empowers investors with the means to ensure success in the face of start-up challenges and risk. – RN Samuels, CEO

Why OSP

$10MM Later… The tech start-up investment has not met its delivery commitments and now it’s getting ugly… The list of inhibitors could be very long, though forward-looking next steps are the real concern. There are options, mostly of a financial/funding nature, however at the same time is this truly going to move the investment into the success pool? We’ve all been there. Remember, if the current start-up leadership team possessed the means to execute, they would have done so. There is a 90% failure rate for a reason.

This is where a partnership with OSP shines!

As an internationally recognized leader in emerging technologies, business strategy & execution; OSP’s disruptive & innovative solutions & processes have delivered over $25 Billion in revenue for our clients; including 9 of the Fortune 50 & 12 of the Global 50. Collectively, OSP’s proprietary business process & best practices have been adopted by over 2,500 brands globally. This includes international brands, mid-caps & start-ups.

It is the early-stage tech start-up world that our partnership value is most impactful given the delta of change is applied with greater speed, agility and acceptance given a lack of embedded legacy systems & process to overcome along with the nimbleness our iterative process enables. Further, this OSP BRO/BPR approach is a perfect solution at this point in the growth lifecycle and produces measurable results immediately.

Six Phases to Success

Please see below for a high-level snapshot of exactly how OSP’s Proprietary 6 Phase Process works in rescuing these broken tech start-ups for our investment partners. Simply click on the titles 1 – 6.

Phase 1
Onsite Due Diligence

The OSP Team engages the start-up onsite (2-5 Days) to drill down and gain a deep understanding of the performance inhibitors, any points of failure and current risks. Similar to a Gap Analysis, this is based on our proprietary process and then documented to share with the business leadership & investors. OSP bundles Phases 1 & 2 as the actionable solutions derived are interdependent. Intentionally, we provide this service for a very low fixed rate to reduce your barriers to entry and general opportunity cost. In some rare instances, this process may take longer based on the complexity of the issues at hand.

The Recovery Plan
Derived from the Due Diligence Phase 1 above is also the “The Recovery Plan” which addresses these inhibitors, points current & future risks along with a critical review of the original planned deliverables & success criteria. As aforementioned, OSP applies a very iterative approach; thus, we evaluate each deliverable feature/function set, segmenting them into two primary groups: “needs vs. wants” such as non-critical items. This evaluation process is very complex and includes such impact criteria as resources, time-sensitivity, inter dependencies, costs and all potential ROI impact related items. This along with several other OSP BI proprietary algorithms allows us to prioritize open issues and reduce and/or eliminate the resource, timeline and cost drivers involved. Further, it is also very possible that the original planned delivery commitments may in fact be the actual issue; Not achievable or even now outdated due to market or regulatory movement, therefore it too requires a critical contextual evaluation.
Phase 1
Phase 1
The Recovery Plan
Derived from the Due Diligence Phase 1 above is also the “The Recovery Plan” which addresses these inhibitors, points current & future risks along with a critical review of the original planned deliverables & success criteria. As aforementioned, OSP applies a very iterative approach; thus, we evaluate each deliverable feature/function set, segmenting them into two primary groups: “needs vs. wants” such as non-critical items. This evaluation process is very complex and includes such impact criteria as resources, time-sensitivity, inter dependencies, costs and all potential ROI impact related items. This along with several other OSP BI proprietary algorithms allows us to prioritize open issues and reduce and/or eliminate the resource, timeline and cost drivers involved. Further, it is also very possible that the original planned delivery commitments may in fact be the actual issue; Not achievable or even now outdated due to market or regulatory movement, therefore it too requires a critical contextual evaluation.
Phase 1
Execute & Deliver

Once all required parties agree on the New Phase 2 Deliverables, Execution becomes everything… Frequently OSP resources will take an embedded role within the start-up to ensure mission success, ongoing risk-mitigation and timely delivery. This may take several forms from executive leadership, hands-on engineering or even go-2-market strategy & execution. It is for this reason that the OSP Team maintains a very wide breadth of domain expertise & disciplines.

Our international team has raised over $100MM in Venture Capital, taking them to successful exit via acquisition and built $Billion Businesses along with holding executive positions in such leading brands as Ogilvy&Mather Advertising in London & NYC, Softbank of Tokyo & SITA in Singapore among many others.

Please visit the Executive Team Page for detailed biographies of our key team members.

Review Results & BI

In this phase, OSP will perform several “Business Intelligence” actions to measure, enable and enrich executive & investor decision support. This is in both qualitative & quantitative form (data mining) as there should now be a critical-mass in place to produce a clear snapshot of the business and leadership performance:

  • Postmortem: What has been accomplished in Phase 1-3 relative to expected deliverables, risks and general outcomes. Again, a form of Gap Analysis such as in phase1.
  • Projections: Based on current & past performance metrics, projections in both the revenue and business offering growth AKA product/service development & expansion. Obviously, market & competitive trends impact this as well.
  • Risk-Mitigation: A far-reaching analysis of both internal & external business risks; today and forward looking. As in the Projections Analysis above, the risk side of the market analysis is especially important for the next two phases.
Phase 1
Phase 1
Review Results & BI
In this phase, OSP will perform several “Business Intelligence” actions to measure, enable and enrich executive & investor decision support. This is in both qualitative & quantitative form (data mining) as there should now be a critical-mass in place to produce a clear snapshot of the business and leadership performance:

  • Postmortem: What has been accomplished in Phase 1-3 relative to expected deliverables, risks and general outcomes. Again, a form of Gap Analysis such as in phase1.
  • Projections: Based on current & past performance metrics, projections in both the revenue and business offering growth AKA product/service development & expansion. Obviously, market & competitive trends impact this as well.
  • Risk-Mitigation: A far-reaching analysis of both internal & external business risks; today and forward looking. As in the Projections Analysis above, the risk side of the market analysis is especially important for the next two phases.
Phase 1
Re-Iterate & Aggregate
In this Phase, we revisit the “Wants” segment of The Recovery Phase. First, we re-evaluate and update the deliverables to ensure they remain current to the changes in both the business & market. From there, they too are prioritized in terms of risk, revenue capture & strategic value du jour and moving forward. This may be in the form of aggregate products/services, expansion of the current offering(s) or even market expansion opportunities / partnerships, etc… All costs, timelines & potential impacts to the current operations are outlined and considered when the final plan is put fourth for executive & investor review. Depending on the elapsed time from Phase 2, we may see significant changes here to the original “Wants” list as much will have been learned by all vested parties.
Growth Execution & Delivery
In this Phase, we focus on effectively executing the list of deliverables derived from Phase 5. Like Phase 2; priorities are set based on resources, timelines, and costs. Does this phase require further capital Investment or does the start-up now have the realized means to cover the budget investment? If not, then items may be postponed. In addition to ROI, forward looking opportunities/risks drive priorities such as marketing automation, extending data mining & aggregate service/product offerings. Now we begin to run this as an established business rather than a start-up given that revenue capture should be realized and thus focus becomes growth-based opportunities & market dominance.

Our marketing automated process & solutions, including mass-personalized SFA/CRM has redefined go-2-market for many of our mature brands. With customer retention out in front, many clients have realized significant revenue capture gains of over 40%. Let us save this conversation for another day, as we are here to focus on early stage start-ups and the significant value we provide to the investment community at that point in the start-up lifecycle.

Phase 1
Phase 1
Growth Execution & Delivery
In this Phase, we focus on effectively executing the list of deliverables derived from Phase 5. Like Phase 2; priorities are set based on resources, timelines, and costs. Does this phase require further capital Investment or does the start-up now have the realized means to cover the budget investment? If not, then items may be postponed. In addition to ROI, forward looking opportunities/risks drive priorities such as marketing automation, extending data mining & aggregate service/product offerings. Now we begin to run this as an established business rather than a start-up given that revenue capture should be realized and thus focus becomes growth-based opportunities & market dominance.

Our marketing automated process & solutions, including mass-personalized SFA/CRM has redefined go-2-market for many of our mature brands. With customer retention out in front, many clients have realized significant revenue capture gains of over 40%. Let us save this conversation for another day, as we are here to focus on early stage start-ups and the significant value we provide to the investment community at that point in the start-up lifecycle.

Conclusions & Next Steps

In closing, whether VC, Institutional, Private or Angel, we have all been there. There’s an ugly one in the portfolio and what we choose to do next is very important to all parties involved. Augmenting your offering & position with an OSP Partnership makes a great deal of sense as it provides you with so many more options when you may need them. Lastly, it is very much worth noting that OSP solutions are not a cost, but rather an investment as we have always delivered an exponential ROI for our clients & partners.

Simply complete this form to reach out to our Executive Team in Tampa, Montreal, London and Costa Rica so that we may discuss the specifics.

We are your partner and here to help.